Who will help me with my order?

One of our experienced sales reps will be delighted to help you with your order and will be your point of contact every step of the way – from helping you with your design, giving a quotation, processing your order, keeping you up to date and letting you know when your order is on the way.

Can you help with the design of my custom product?

Yes!  We offer a free design and service.  If you email us any ideas / logos / colors etc our design team will mock up some options for you to review.

I have my own design - how do I supply artwork?

You are welcome to supply your own artwork – please send editable vector files / PDF. We can supply design templates if required.

Can you match yarn colors to PMS / Pantone colors?

If you have specific PMS / Pantone colors in your design, please discuss with your sales rep.  We can offer advice on the nearest yarn color and send you photos of the yarn book if required.

How long will my order take?

There is a sampling / mass production time shown by each product on this website. If you have a deadline, please tell your sales rep.

What happens when I place my order?

Once your design is agreed and you have confirmed your order, we will make a physical sample of your scarf / hat / beanie hat / printed towel and send you photos for approval.  We then proceed to mass production.

Can I change the design?

You can amend the design before your order is confirmed.  Any design changes at the sampling stage will incur a $50 additional charge for amends and the making of a second sample.

How do I pay?

When your order is confirmed our accounts team will email you an invoice.  There is a link on the invoice to pay by credit card or you can post a check.  Payment is required before shipping unless you have agreed a purchase order with your sales rep.

What are your minimum order quantities?

These are shown by each product on this website.

Can you make single products?

No, unfortunately not.  Due to the high set up costs involved there are minimum order quantities listed by each product on this website.

Where are your products made?

Our scarves, beanie hats, socks, blankets and towels are made in the UK or Europe.

Do you ship worldwide?

Yes, please ask for details.

How much is shipping?

Our shipping rates depend on the product, quantity and destination. Please ask us for details.

Can I buy your products wholesale?

Yes if you are a trade customer, please contact us on info@globalscarves.com

Getting a quote is quick and easy...

Founded in 1973, Global Scarves is now the third generation of what started out as a family business and has now become a global company selling personalized merchandise around the world. Feel free to get a quick and easy quote today.

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